Harnessing the Digital Lens to Measure and Manage Information Work
نویسنده
چکیده
Just as the microscope gave rise to the germ theory of disease and the remarkable advances that followed, our new-found ability to observe fine-grained information flows in electronic data portends a revolution in our understanding of information work. Managers who harness this new Digital Lens will uncover a wealth of insights into performance improvement for individuals, teams and organizations insights that will ultimately affect the economy as a whole.
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